Field Service

Increase Service Technician Efficiency by 1 Hour per Day

No more missing service work orders...speed up your cash flow

Manage your Service Technicians using quick and easy dispatching tools
Dispatching functionality allows for complete job tracking of all PM, Safety and Emergency Calls
Provide an electronic list of PM and Safety Service Reports to put more control into the day to day planning of Service Technicians
Know when a Technician started a job and where each Field Service Technician is to reduce the "windshield" time and improve utilization dramatically

Understand efficiency and utilization by job, employee and/or groups of employees to quickly correct labour problems

Know exactly when a job was started and completed through the use of Mobile Field Service Tracking capabilities
Track the efficiency and billing utilization of your technicians to increase capacity and improve bottom line results for any time period
Track technician performance against established standards to address training and throughput concerns for any time period

Automatically invoice approved service reports and reduce the time and effort required to get paid for your work

Flexible pricing and parts tracking eliminates lost billing and allows you to invoice correctly and quickly for service provided

Do not miss another PM or Safety job! Let Equipment Tracking automatically schedule by variable time or metering when you should be dispatching technicians to sites

Easily track Meter Readings and critical equipment data
Meter reading tracking provides a list of required PM items and complete list of work performed to-date on the asset

No more paper work to view service history. Hard copies can be automatically generated when needed
Track service against internal and external trucks and keep track of invoicing values against each truck
Detailed equipment tracking includes all parts and labour information for each service call since the equipment was purchased. Portable to the Web to allow your customers to view the equipment maintenance history and when the next service is required